Identified - Updated Impact/Information: start.mozilla.ro and www.mozilla.ro are still down
Next Update: Once we have further information from Community Operations
Start Date/Time: Monday September 17th, 1:56PM PT
Bug: 1310176, 1470451
Engaged teams: Community Operations, MOC

If you have questions about this issue, please email moc@mozilla.com or visit #moc in IRC. We appreciate your continued patience.

Thank you,
Mozilla Operations Center
Sep 17, 16:02 PDT
Investigating - Please note we are currently experiencing an issue with the following: start.mozilla.ro and www.mozilla.ro are down
Service and Impact: Sites are not loading
Next Update: 2 hours
Start Date/Time: Monday September 17th, 1:56PM PT
Bug: 1310176, 1470451
Engaged teams: Community Operations, MOC

If you have questions about this issue, please email moc@mozilla.com or visit #moc in IRC. We appreciate your patience.

Thank you,
Mozilla Operations Center
Sep 17, 14:21 PDT

About This Site

Welcome to the Mozilla Community Status Site!

Mozilla Websites Operational
90 days ago
100.0 % uptime
Today
Bugzilla   ? Operational
Mozilla Developer Network   ? Operational
Mozilla Wiki   ? Operational
Air Mozilla   ? Operational
Pastebin   ? Operational
Mozilla Reps   ? Operational
Mozillians.org   ? Operational
Mozilla Support   ? Operational
Firefox Addons   ? Operational
Etherpad   ? Operational
Mozilla Discourse   ? Operational
Mozilla Moderator   ? Operational
Mozilla Open Source Student Network   ? Operational
90 days ago
100.0 % uptime
Today
Mozilla Services Operational
Mozilla IRC   ? Operational
Mozilla Mercurial Web   ? Operational
Mozilla Mercurial SSH   Operational
TreeStatus - Frontend   ? Operational
Treeherder   ? Operational
TreeStatus - JSON API   ? Operational
ToolTool   ? Operational
External Services Operational
90 days ago
100.0 % uptime
Today
Google Apps Groups   Operational
Auth0 Authentication   Operational
WP Engine   ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
Jumphost   Operational
Mozilla mailing lists   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 19, 2018

No incidents reported today.

Sep 18, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018
Resolved - The issues identified with start.mozilla.com have been resolved. The Mozilla Operations Center will continue to monitor for further issues.


If you have questions about this issue or experience further issues, please email moc@mozilla.com or visit #moc in IRC. A postmortem will be completed for this incident, please look back on the status site for updated information.

Thank you,
Mozilla Operations Center
Sep 15, 01:03 PDT
Update - We are continuing to work on a fix for this issue.
Sep 15, 01:02 PDT
Identified - Updated Impact/Information: Engineers are actively working to apply fixes
Bug: 1491367 Engaged teams: MOC, Systems, Runtime

If you have questions about this issue, please email moc@mozilla.com or visit #moc in IRC. We appreciate your continued patience.

Thank you, Mozilla Operations Center
Sep 14, 10:01 PDT
Investigating - Please note we are currently experiencing an issue with the following: Failure loading Firefox start page (start.mozilla.com)
Service and Impact: Firefox users may display a blank start page in the browser
Next Update: 10:00 PST
Start Date/Time: 2018/09/18 07:10 PST
Bug: 1491367
Engaged teams: MOC, Runtime, Systems

If you have questions about this issue, please email moc@mozilla.com or visit #moc in IRC. We appreciate your patience.

Thank you,
Mozilla Operations Center
Sep 14, 09:38 PDT
Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018
Completed - The scheduled maintenance has been completed.
Sep 11, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 08:30 PDT
Scheduled - Service and Impact: Etherpad will be unavailable while migrating to MDC. There is currently no support SLA for Etherpad, maintenance and service outage may extend beyond change window if database issues are encountered.

Duration: 24 hours
Change: CHG0013168

If you have questions about this scheduled maintenance please email moc@mozilla.com or visit #moc in IRC. We appreciate your patience while we perform this work.

Thank you,
Mozilla Operations Center
Sep 11, 08:26 PDT
Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 7, 2018

No incidents reported.

Sep 6, 2018

No incidents reported.

Sep 5, 2018

No incidents reported.